SEAG TEAM. Bryan Bagunas (left) and Marck Espejo (right) will be the top offensive sparks for the Philippine team that will play in the 30th Southeast Asian Games men’s volleyball event. The Philippines will host for the fourth time the biennial meet from Nov. 30 to Dec. 11 this year. (Photo courtesy of SportsVision)
Companies, stop striving for zero complaints
Your customers’ complaints could be the goldmine you’re overlooking. We want zero complaints,” says every company in the world. But what if complaints are the